Annex 1

The code of conduct sets out the behavior that is expected from volunteers.

Volunteers are required to:

Participate in orientation, training and ongoing development opportunities
Work within the boundaries of the volunteering position description while supporting the vision, mission and policies outlined by the Association
Take ownership for actions and decisions made while volunteering
Approach the volunteering assignment as a professional commitment
Engage in discussions with staff to express comments, suggestions or concerns
Promote team spirit by respecting differences in people, valuing diversity of opinion and working with others to achieve the goals of the Association
Value the importance of providing exceptional quality services to the Association’s clients and members by being friendly, informed and respectful
Avoid any activities that would compromise decisions or ability to effectively carry out the duties that would conflict with the best interest of the Association
It is important that volunteers are reasonably attired when they come to the Association. They are expected to dress in a manner that enhances the Association’s image and culture