Officer (Membership & Volunteer Management) - Corporate Affairs Division
Join Our Team!
Are you passionate about empowering volunteers, building meaningful community relationships, and making a positive impact in the lives of Muslim converts? If you thrive in a dynamic environment and enjoy managing programmes that strengthen community engagement, we would love to hear from you!
About The Role
As the Officer (Membership & Volunteer Management), you will play a key role in supporting MCAS' volunteer and membership initiatives. You will coordinate the volunteer lifecycle, including recruitment, onboarding, engagement and retention, while managing membership administration to ensure a positive experience for volunteers and members. You will also oversee the Educational Bursary Programme and support the implementation of initiatives that strengthen volunteer management through technology and continuous improvement.
Key Responsibilities
- Manage the end-to-end volunteer lifecycle, including recruitment, onboarding, training, engagement and recognition.
- Maintain volunteer records, track volunteer hours, and prepare reports.
- Administer membership services, including database management, membership communications and reporting.
- Manage the Educational Bursary Programme, from application processing to award ceremony coordination.
- Ensure accurate documentation and compliance with organisational policies.
- Support departmental projects and other duties as assigned.
Requirements
We welcome candidates who are committed, adaptable, and eager to contribute meaningfully.
- A minimum Diploma from local polytechnic or other relevant recognized institutions.
- Experience in volunteer management, programme coordination or community engagement is an advantage.
- Strong organisational, administrative and project management skills.
- Excellent interpersonal and communication skills.
- Professional and discreet in handling sensitive and confidential information.
- Proficient in Microsoft Office and database management systems.
- Detail-oriented with strong problem-solving abilities.
- Able to work independently and collaboratively in a fast-paced environment.
- Passionate about serving the community and making a meaningful difference.
We offer a remuneration package that will be commensurate with your qualification/s and experience. All new employees will be appointed on a contract basis. Interested applicants are invited to submit their resume, detailed qualifications and experience, as well as current and expected salaries. We thank all applicants for their interest in the position. We regret that only short listed candidates will be notified.